Blockchain.com review 2023: Fees, Security & More!

Blockchain.com review
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Blockchain.com crypto exchange is a global digital asset trading platform. This Blockchain.com review is an up-to-date, detailed analysis of Blockchain.com exchange containing everything you need to know about Blockchain.com and whether It’s the right exchange for you.

Let’s Dive in!

Blockchain.com review

Blockchain.com is a cryptocurrency financial services company that was established in 2011 to become a leader in the cryptocurrency economy. The company was initially called Blockchain.info, which was later renamed Blockchain.com in 2012, designed to track all Bitcoin trades.

Blockchain.com explorer was the first Bitcoin blockchain explorer in 2011 and later created a cryptocurrency wallet that accounted for 28% of bitcoin transactions between 2012 and 2020. It also operates a cryptocurrency exchange and provides institutional markets lending business and data, charts, and analytics.

Blockchain.com believes in a future where cryptocurrencies will power an entirely digital financial system.

What is Blockchain.com Exchange?

Blockchain.com is a crypto exchange with instant matching engines and margin trading facilities to ensure the quick, accurate, and profitable buying and selling of cryptos. Blockchain.com also has its own digital blockchain wallet that offers up to 13.5% interest on funds. 

They also have a blockchain explorer feature with customizable analytics and candlestick charts and graphs. Traders can track industry leader portfolios to find which trades and which currencies might be the most lucrative at present.

Key Features of Blockchain.com

As per the review, the platform provides the following features:

Safe and Secure

Blockchain.com is said to be very safe. All trades and funds are protected with multiple layers of security. But Blockchain.com reviews are very varied with regard to this feature. Some users mention multiple security breaches.

Low Trading Fees

Blockchain.com cryptocurrency exchange also has very low trading fees on cryptocurrencies, low interest on lending cryptocurrency, and high interest on digital/web wallet funds. Traders can use their debit card or their credit card or use bank transfers to fund their digital wallets and buy cryptocurrencies.

Shows Real-time Crypto Prices

The platform allows customers to constantly view real-time crypto prices and browse through all top blockchains. This kind of data creation keeps the platform relevant for traders.

Customer Support

It also has a very strong customer support system that offers 24 x 7 problem resolution. But Blockchain.com reviews are once again very polarized on this issue. Some customers mention a particularly helpful customer support team, while others critique that their queries were never even answered.

Tracking of Funds

Traders can track their funds. An order book is part of the exchange trading view. The trading wallets also come with a display feature to see the total asset balance of the blockchain wallet.

Blockchain.com Pros and Cons

Pros

  • Blockchain.com Staking: Staking creates an ability to earn on your cryptocurrency. With Blockchain.com staking you can earn rewards by securing blockchain networks. 
  • Blockchain.com news: Blockchain.com has a blog filled with educational resources centered on DeFi. So if you’re looking to learn more, this is the right place for you.
  • Blockchain.com wallet: The wallet offers you the most popular way to buy, sell, and store cryptocurrency. Also gives you the benefits of trading and earning rewards, up to 13.5 without surrendering control of your money.
  • Blockchain.com Podcast: A space where you can come and listen to the biggest conversations in cryptocurrency and get insights, analysis, and commentary from the sharpest minds in the industry.
  • Blockchain.com Explorer tools: Users can view actual transactions in real-time with the most up-to-date pricing and critical market signals to confirm transactions and evaluate the market using industry-leading charts that include everything from hash rate to block data to mining statistics.

Cons

  • A limited number of cryptocurrencies: Blockchain.com as compared to other exchanges has a limited number of cryptocurrencies. Thus limiting investors’ options.
  • Negative user reviews: Blockchain.com has accumulated an array of bad user reviews on the blockchain.com wallet app mostly centered on not being able to swap or withdraw funds with inactive customer support.

Blockchain.com Products and Services

As per our review, the platform provides the following services:

OTC Spot Trading

Spot trading for every major digital asset and altcoin with access to liquidity both internally and across 20+ venues around the world.

OTC Derivatives Trading

Derivatives trade execution and custom structured solutions, including structured notes, principal-protected products, and yield generation strategies, among others.

Lending

Since 2018, Blockchain.com has seen over $8B in originations and is rapidly growing to meet client needs. We have delivered some of the largest lending facilities in the market.

Blockchain.com Exchange Affiliate Program

Earn up to 50% commissions for the first six months when your audience trades on Blockchain.com Exchange. Some of the program benefits include:

  • Easy Payouts: Obtain payouts directly to your bank account with support for over 46 currencies.
  • No Limits: The more your affiliates trade, the more you earn.
  • Real-Time Stats: Access to your performance data with transparent reporting in real-time.

Blockchain.com review: Why choose Blockchain.com?

Cryptocurrency traders are constantly looking for the best platform to buy and sell cryptocurrency in a secure environment at the lowest possible cost, which is why Blockchain.com, one of the first platforms to launch in this field, has been so successful.

The registered Money Services Businesses (MSB) platform, in particular, is well-known in the cryptocurrency space for being a respectable firm with over 31 million verified users worldwide. The exchange is also supported by well-known investors from Silicon Valley, Wall Street, and London.

In addition to processing over $1 trillion in transactions since its inception, Blockchain.com has seen a third of all Bitcoin (BTC) network transactions pass through it, which is significant given that BTC is the most valuable digital asset in the cryptocurrency market.

Blockchain.com is right for you if:

  • You need a small selection of cryptocurrencies to trade.
  • You like to earn an interest in crypto.

Blockchain.com review: Blockchain.com Supported Cryptocurrencies and Countries 

Blockchain.com Supported Cryptocurrencies

Blockchain.com has 50 cryptocurrencies available on its platform to buy, sell, hold, send, receive, and swap.

where is blockcain.com registered

Some of them include:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether (USDT)
  • USD Coin (USDC)
  • Cardano (ADA)
  • Solana (SOL)
  • Dogecoin (DOGE)
  • Polkadot (DOT)
  • Dai (DAI)
  • Polygon (MATIC)
  • Litecoin (LTC)
  • NEAR Protocol (NEAR)
  • Uniswap (UNI)
  • Bitcoin Cash (BCH)
  • Stellar (XLM)
  • Chainlink (LINK) 
  • Algorand (ALGO)
  • Tezos (XTZ)
  • Aave (AAVE) and more

Blockchain.com Supported Fiat Currencies

blockchain.com exchange

Blockchain.com supports four different fiat currencies, which include:

  • USD
  • GBP
  • EUR
  • TRY

Blockchain.com Supported Countries 

Blockchain.com support crypto-to-crypto trading in over 250 countries. You can click here to see the full list.

Blockchain.com review: Registration Process of Blockchain.com

In order to start trading, customers have to first register and sign-up for an account, then complete the KYC process to unlock the limits on their account also you can enable 2FA Authenticator to keep your account safe.

How to sign up on Blockchain.com

Step 1

Visit Blockchain.com. On the landing page, go to the top right corner and click on “Sign up.”

blockchain.com review

Step 2

On the sign-up page, input your email, create a password, and select your country of residence, and if you have a referral code, input it, check the box, and finally click on “Continue.”

how to create your blockchain.com account

Step 3

A verification link has been sent to your email. Go to your email address and open the message sent to you by Blockchain.com. Then click on “Yes I Confirm, This Is My Email Address.”

where is blockchain.com located

Note: Now your email address has been verified and your account has been created successfully. Return to the previous tab to access your Blockchain.com account.

Step 4

On signing up, you now have access to the Blockchain.com wallet and exchange. Select “Exchange” to proceed.

bockchain.com reviw reddit

Note: On the next page, you’ll need to verify your identity to utilize Blockchain.com services.

Blockchain.com KYC

Know your customer (KYC) is important as it helps exchanges identify account owners, which helps to keep the exchange secure. Carrying out Blockchain.com KYC unlocks certain limit’s on your account.

How to verify your identity on Blockchain.com

Step 1

Now click on “I understand” to proceed.

Step 2

On the next page, fill in your details as seen in the image below, and click on “Continue.”

what is blockchain.com exchange

Step 3

Correctly fill in your address details and click on “Continue.”

is blockchain.com good

Note: Now you have unlocked limited access to trade and deposit crypto.

Step 4

To unlock full access, click on “Continue to Full Access Verification.”

blockchain.com review 2022

Step 5

On the next page, click on “Verify now.”

blockchain.com kyc

Step 6

Now click on “Next.”

blockchain wallet

Step 7

To proceed, get your verification documents ready and click on “Next.”

blockchain login

Step 8

In the option 2 section, select your country and input a phone number linked to your mobile device and click on “Next.”

Step 9

Now you should receive a text message with a link to proceed. Click on the link and click on “Start session.” Make sure you follow the on-screen instructions carefully to upload your documents.

Note: After you have successfully uploaded your ID documents and selfie verification, a Blockchain.com team member will validate your information. An email will be sent to you when this is completed. As long as there are no delays, you should hear from Blockchain.com in under ten minutes.

Blockchain.com Exchange API

Blockchain.com got its start as an early pioneer of key infrastructure for the bitcoin community. First, with a Blockchain Explorer that enabled anyone to not only examine transactions and study the blockchain but an API that enabled companies to build on Bitcoin. 

The Blockchain.com Exchange API and developer documentation contains detailed documents and gives examples of various functionality offered by the API, such as receiving real-time market data, requesting balance information, and performing trades.

blockchain.com api

How to Get started with Blockchain.com API

Create or log into your existing Blockchain.com Exchange account

Select API from the drop-down menu

Fill out the form and click “Create New API Key Now”

Once generated you can view your keys under API Settings

Blockchain.com review: Blockchain.com Wallet Review

Blockchain.com wallet is one of the world’s most popular crypto wallets with over 84 million wallets created to buy, sell, and earn crypto. With its Intuitive UI, you can buy, sell, and swap crypto in minutes. To interact with blockchain.com wallet you’ll need to verify your identity and add a payment method like a debit card or bank account. The current minimum deposit is $100 worth of crypto.

blockchain wallet review

The Blockchain wallet gives you access to everything you could hope for in a crypto wallet. Security, endless features, a user experience superior to the competition, and more. It also contains a pool of cryptocurrencies available to buy, sell, hold, send, receive, and swap. They include:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Bitcoin Cash (BCH)
  • Stellar (XLM)
  • ALGO (Algorand)
  • USDT(Tether)
  • USD Paxos Standard (PAX)
  • Polkadot (DOT)
  • Yearn.finance (YFI)
  • Aave (AAVE)

The wallet also offers certain features like:

Own your Crypto

Blockchain.com private key wallets are the most widely-used wallets for the self-custody of your crypto. Blockchain.com wallet makes it easy for people who are ready to control their private keys to hold them with a 12-word secret private key recovery phrase. Its cold Wallet functionality keeps you in charge of your crypto. As they say, “Not your keys, not your crypto.”

Ability to Stake Cryptocurrency

The wallet has a staking functionality which is a feature most wallets don’t proffer. You can get daily or monthly rewards on your Bitcoin, Ethereum, and other crypto assets by transferring your crypto to a staking or rewards account. With Blockchain.com staking you can be able to earn up to 10% APY. Rewards accrue daily and are paid monthly. It’s only available to users who have verified their identity and live outside Canada and Japan.

Security

Blockchain.com has an array of security measures in place to secure your account. The exchange wrote on its website that “When it comes to ensuring that your crypto is secure, we think about every last detail so you don’t have to.”

Access your crypto anywhere, anytime.

The wallet has support for both mobile and desktop. The Blockchain wallet is available in a pool of languages, over 25 languages, supports customers in over 200 countries, and has helped millions of people buy their first bitcoin.

Get rewarded with Airdrops

Blockchain.com partners with exciting projects to help distribute their tokens to eligible wallet users. Previous airdrops have included Stellar (XLM) and Blockstack — now Hiro — Stacks (STX) tokens.

In our research, we also found out that Blockchain.com hasn’t been offering the best customer service when it comes to handling issues arising on its wallet. A pool of negative reviews has been accumulated by users. The below screenshots are taken from play store and it displays users’ reviews in interaction with the Blockchain.com wallet.

blockchain wallet
blockchain.com exchange volume

How to Get Started With Blockchain.com Wallet

Users need to sign-up and create their own digital wallets. Note that Blockchain.com accounts and crypto wallets are automatically linked together. So if you’ve signed up on Blockchain.com exchange there will be no need to Sign up on a Blockchain.com wallet. All you need to do is use your Blockchain.com exchange login details to sign into your wallet account.

Blockchain.com review: How Blockchain.com Works?

Signing up for the exchange gives you access to buy, sell or exchange cryptocurrencies on Blockchain.com at an impressive speed. After the sign up you get access to 50 cryptocurrencies and 4 different fiat currencies like USD (American Dollar), GBR (British Pounds), EUR (Euro), and TRY (Turkish Lira) to fund your account.

Traders can trade in over 35 different currency pairs through the platform. The live prices for different currency pairs are also displayed, and traders can place market orders, stop orders, or limit orders to exchange these currencies.

Investors can also increase their profits by five times by using margin trading facilities.

Its trading prices are generally lower than other cryptocurrency exchanges as per industry standards. It also provides detailed charts and analytics of top blockchain portfolios so that their users can make informed decisions.

Blockchain.com Exchange Volume

Blockchain.com exchange volume has surged over the years as it has seen and accumulated huge traffic sums on its platform. Since its inception in 2011, it has recorded a total sum of 85 million wallets created on the Blockchain.com wallet, carried out 1 trillion Worth of users transactions, boasts about carrying out 1/3rd of bitcoin network transactions, 37 million verified users in its exchange with its application having over 10 million downloads on play store.

blockchain.com exchange volume

As of 2021, the exchange saw a total trading volume of over $16 billion and over $8 billion in loans. As of this writing, Blockchain.com’s ranking is number 66 amongst 522 exchanges listed on coinmarketcap, with a 24-hour trading volume of $17,922,127.17. Blockchain.com employees are scattered all over the world amounting to 185 and over 800 on LinkedIn.

Blockchain.com Exchange Fees

When you place an order that provides liquidity to the market, it’s called a ‘maker’ order. When you place an order that takes liquidity away from the market, it’s called a ‘taker’ order. Blockchain.com fee system rewards makers with a lower rate for helping provide liquidity to create the fairest, most efficient, and most orderly market. Trading fees are charged in the form of the Maker and Taker model. These fees are in fractions and depend on the monthly trading volume.

Blockchain.com does not charge any deposit fees. But traders have to pay a very small fee to the mining network.

The platform also does not have any specific withdrawal fee structure. But customers have to pay for network costs.

There is also a minimum limit to withdrawals.

Also, there’s a customized fee arrangement for market makers trading in high volumes with lower trading fees. Blockchain.com’s maker-taker fee model starts with an introductory tier that’s lower than most exchanges. The below table shows the fee structures.

The more you trade, the less you pay.

Tier30 D VolMakTak
1$0.00 - $9,999.990.40%0.45%
2$10,000.00 - $49,999.990.17%0.35%
3$50,000.00 - $99,999.990.15%
0.18%
4$100,000.00 - $499,999.990.08%0.18%
5$500,000.00 - $999,999.990.07%0.18%
6$1,000,000.00 - $2,499,999.990.06%0.18%
7$2,500,000.00 - $4,999,999.990.05%0.18%
8$5,000,000.00 - $24,999,999.990.04%0.16%
9$25,000,000.00 - $99,999,9990.03%0.14%
10$100,000,000.00 - $499,999,999.990.02%0.11%
11$500,000,000.00 - $999,999,999.990.01%0.08%
12$1,000,000,000.00+0.00%0.06%

Blockchain.com Accepted Payment Methods

Traders can fund their accounts with both cryptocurrencies as well as fiat currencies. Cryptocurrency transfers from other digital wallets are accepted. Fiat currency deposits in the form of supported currencies are also accepted. Traders can deposit their fiat currency into their trading wallet through credit cards and debit cards or by linking their e-wallet to their bank account.

Blockchain.com App Review

The Blockchain.com mobile trading app is supported by Android and IOS devices. With the Blockchain.com app, users can monitor the markets and trade with ease anytime, anywhere. The Blockchain.com exchange app has a 4.1-star rating on play store and the number of users on the app has been downloaded by over 50,000 thousand users.

With the Blockchain.com app, you can gain access to 120+ trading pairs, Trade BTC, ETH, DeFi, stablecoins, and more. It also supports crypto-to-crypto trading  Fiat-to-crypto trading in USD, EUR, and GBP, quick transfers with ACH, and open banking in over 250 countries.

The functionality of the app is similar to the desktop version. Therefore, traders can edit orders, check trade history, and view market information as usual on a 24/7 basis. Below is a review from a user on the Blockchain.com app.

blockchain.com exchange app

You can Get Started on the App by:

  • Creating and verifying your account 
  • Connect a payment method
  • Make a deposit in cash or crypto and 
  • Start trading!

Blockchain.com review: Blockchain.com Review Reddit

These consist of Blockchain.com exchange reviews, containing mixed reviews from Blockchain.com users. Below are some of the top Blockchain.com reddit reviews from its users:

“The biggest mistake of my life was to send BTC to my blockchain.c0m trading wallet. Then, the next day I received an email from them asking for my occupation/proof of residence/etc and all my funds within that platform were ALL LOCKED.

The first week went “good” with their support communication because I was getting replies/updates every day. Their last request was more info about my cryptocurrency purchases, my coinbase transaction statement specifically. And so I sent it to them multiple times in many forms (pdf/csv) but it felt like they were intentionally ignoring it. They never replied back once I gave them my coinbase transaction history and I was then getting only automated emails from them saying that they did not hear from me (?!?!). I continued replying to them sending them AGAIN the same files and still no response but only automated replies that the issue seem to be resolved when IT’S NOT. Something tells me they only accept jpeg/png files? Is that why they ignored my responses?

What I’m asking is whether someone has been in the same situation before and which documents exactly you gave them and if it worked out. And also, what do you recommend me to do because 1/3 of my total portfolio is stuck in that hellhole called blockchain.c0m”

“On 4/26 Blockchain.com sent me an email telling me my account was compromised. I had told them several times it was not, but they didn’t care. Fair enough, I understood but was still annoyed because their support system is trash and they take forever. So I had to submit all of these documents and recent transactions written down and send them over to them via email. I had to make a new account and get it verified to receive the funds they were gonna transfer from my old account. I do all of that, then play the waiting game. I notice about two weeks in my old account was deleted, but I didn’t receive my funds yet on my new account.. so I reach out, and get ignored. I waited another week or two, checked back and my new account they made to receive my funds was deleted. It won’t even let me use their live chat, and they won’t respond to me over email. Has this happened to anyone else? I lost a decent amount of money from this and I’m hurtin cuz of it now.”

“So, a year ago I got some bitcoin equal to $150 from a sale of an internet domain (the buyer wanted to pay in bitcoin through blockchain.com and I said ok. I never had any experience with crypto; so don’t blame me). I even fully paid my US taxes for the sale and declared it. Now recently, I moved that tiny bitcoin amount I had to their interest-earning account. Of a sudden, they sent me messages saying I’m associated with gambling services and I need to give them more of my personal info or they will suspend my account! I’ve NEVER EVER in my life had any single instance of gambling, let alone being associated with gambling services!!!

I replied to their emails and tried to explain and they just kept sending me template responses, asking for very sensitive personal info (bank statements, paychecks, proof of wealth etc.). And I’m sitting here wondering why!!! I then tried the chat service and it was even a more terrible experience. No proof, no proper response, and no respect! The guy in the chat just kept telling me that the compliance team can investigate when they want and I “need” to respond to them. No help at all!!

And I’m worried about providing my personal information to them. I don’t think my info will be safe and secure with them if I give it to them. DON’T USE THEIR SERVICE! They seem like a legit scam.”

Blockchain.com review: Is Blockchain.com legit?

Blockchain.com is committed to the confidentiality, integrity, and availability of data entrusted to its organization.

blockchain.com security

Blockchain.com claims they help you keep your crypto and your data secure. Let’s find out how:

  • Cold storage with Multi-signature functionality: 95% of all funds are stored in offline cold wallets distributed across the world in hyper-secure facilities in locations that specialize in physically securing valuable items. With Multi-signature validation, no one can unilaterally access funds. 
  • Two-Factor Authenticator and AES-256 encryption: Blockchain wallet and exchange both support 2FA, use AES-256 encryption, and private keys for custodial funds are stored in FIPS 140-2 certified devices. It also enforces TLS 1.2 for Internet-facing applications and audits support cipher periodically.
  • Bug bounty program: The program is carried out to incentivize cyber security researchers who find an existing bridge in Blockchain.com, and how it can be exploited. Researchers are encouraged to report them through the bug bounty program. If validated and fixed you will earn up to $2,000 as a reward.
  • KYC and AML regulations: KYC helps to put an identity to each account on Blockchain.com. Blockchain.com compliance team ensures that users follow and are compliant with AML and KYC regulations globally so that you can trust Blockchain.com and any counterparty.

The exchange has also obtained different security certifications over the years, which include:

  • ISO 27001 Certified: Blockchain.com implemented an integrated Information Security Management System certified against an internationally recognized standard. Controls undergo an external and internal audit annually.
  • SOC 2: Blockchain.com’s controls are assessed by A-LIGN, which specializes in compliance across multiple industries annually.
  • CryptoCurrency Security Standard (CCSS) Level 3: CCSS has specialized information security requirements tailored to the crypto industry. In an external audit against this standard, Blockchain.com has achieved Level 3 compliance, which is the maximum classification available.
  • PCI DSS Compliant: Blockchain.com is aligned with PCI DSS requirements, a third-party payment card industry that enforces compliance with strict standards to ensure the confidentiality of any cardholder data.

Blockchain.com review: Conclusion

With the above review of Blockchain.com, we can say that the platform comes with a pool of outstanding features and services, but its reviews are really worrying. Ranging from poor customer service to missing funds to difficulty in executing wallet withdrawals, amongst others. But in spite of it all, the exchange is still popular among digital currency traders and has successfully grown its user base through the last decade of operations.

Also from our research, we didn’t see any form of licensing and regulation. This adds another element of risk to crypto transactions through this platform. But some traders prefer the unregulated, unmonitored nature of crypto exchanges.

During our Blockchain.com review, a commonly asked question in cryptocurrency trading cycles is if the platform is safe. There is no direct and satisfactory answer to this question. There are some safety issues in the operations of the exchange, but cryptocurrencies are also inherently risky in nature. Moreover, the trust of millions of users who have traded through the exchange from all corners of the world proves the integrity of its functions.

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